According to Chougule, while ATS systems help companies go through lots of applications, qualified candidates get rejected before anyone even sees their resume.
Fortune 500 companies like Amazon and Google use these automated systems for their hiring but over 75% of resumes never get past the ATS system. The reason for this is ATS uses its own algorithms rather than looking at an individual's talent and it automatically rejects resumes that don't have the keywords that it's programmed to look for even if the job seeker could possibly be a perfect match for the position.
ATS hurts job seekers by:
Candidates that are qualified get ghosted since their resumes don't have the right keywords. Resume difficulties- if your resume isn't set up to ATS quality then your employment application won't be identified. ATS has also known to be unfair with hiring practices. ATS has been known to favor some demographics over others and be discriminatory towards women in technology.
References-
Chougule, Pragati. "Exposed: How ATS is Silently Killing Job Applications and Ruining Careers." The Bridge Chronicle, 09 February 2025, https://www.thebridgechronicle.com/tech/ats-impact-job-applications-careers. Accessed 18 May 2025.
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